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5 common problems with the Moto X and how to fix them
August 01, 2025
The Moto X that was released last year took the smartphone world in a somewhat new direction, with a major OEM proving that you don’t have to win, or even be a part of, the specs race that dominates the Android world to have a great flagship device. Motorola managed to do that with some interesting customization options, and a slew of features on top of an otherwise stock-like OS that allowed for a fantastic software experience. That said, some users have faced some issues along the way, and today, we’ll be taking a look at some of these problems, and offering potential solutions to fix them. At the end of the article, there will also be some helpful how-to guides on performing a factory reset, soft reset, rebooting in Safe Mode, and clearing cache partition. Let’s take a look!
Disclaimer – The old Moto X is still one of the best smartphones you can buy, and in all likelihood, you will not face any of the issues stated below.
Problem #1 – Battery issues such as poor battery life or rapid drain
Battery life is always a concern, and it’s sometimes difficult for some users to get even a full day of use out of their smartphone. Others have also complained about unexplained and rapid battery drain, leaving them with just 1 or 2 hours of screen-on time.
Potential Solutions –
Problem #2 – Issues with Motorola Assist
Motorola Assist is an extremely useful feature for hands-free communication and more while doing something like driving. But, users have faced some issues with the Motorola Assist not functioning properly, not reading texts, not recognizing commands, or freezing.
Problem #3 – Connectivity Issues with Bluetooth, Wi-Fi, or GPS
Users have complained about various types of connectivity issues with their Moto X, such as the Wi-Fi not connecting, dropping, or being slow, phone still playing audio through device speakers instead of through Bluetooth speakers or not pairing with Bluetooth device, and GPS not being accurate or not switching on. Not at all of these issues have a permanent fix, but there are some workarounds you can try to help alleviate the problem.
For Wi-Fi issues
For Bluetooth issues
For GPS issues
Problem #4 – Overheating
Some users have complained about the device becoming uncomfortably warm, even when the display hasn’t been continuously on for a long time, or you aren’t playing a graphically-intensive game.
Potential Solution –
Problem #5 – Freezing and randomly rebooting
Some users have faced problems with the device freezing, or randomly rebooting occasionally.
So these are some of the common problems faced by Moto X owners, and we’ll continue to update this list if more turn up. If you’ve had to struggle with any of these issues, let us know if any of these solutions have worked for you. If there is any other problem with your device, don’t forget to mention it in the comments section below, and we’ll try to help you find a fix!
Get help with your issues and problems in our Moto X forums
As mentioned, here are some useful guides to perform certain tasks on the Moto X –
How to reset the device
Soft Reset
Factory Reset
How to clear cache partition
How to boot into Safe Mode
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