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BlackBerry KEY2 problems and how to fix them
June 29, 2025
TheBlackBerry KEY2may not feature the fastest processor or the largest display, but it is a device intended for consumers that value productivity over media consumption. And it certainly manages to stand out from the crowd by being the only current generation smartphone to feature a full-fledged physical keyboard.
However, as is the case with any device, the BlackBerry KEY2 is not without its issues. Here is a roundup of some BlackBerry KEY2 problems that users have come across, along with potential solutions on how to fix them!
Note:Not every BlackBerry KEY2 owner will face these issues. In fact, it is more than likely that you won’t come across any of these problems.
Problem #1 – Persistent notification issue with Power Center
A recent update for the Power Center has resulted in a persistent notification showing up that says “Power Center running in the background.”
Potential solutions:
Problem #2 – Convenience Key bug results in Settings menu opening in the background
Some users have found that when using the Convenience Key to open a particular app, the Settings menu seems to also open and run in the background. It doesn’t open on the home screen, but when accessing the Recent Apps page, the Settings menu appears.
Problem #3 – Screen flickering
Many users have come across an odd flicker on the screen when switching between apps or going back to the home screen. In some cases, it appears as though the display gets brighter when switching to a different app. Others have noticed something like a flash on the screen.
Problem #4 – Physical keyboard issues
The physical keyboard is again considered a unique idea in the current smartphone game. Unfortunately, the keyboard issues have become one of the most common BlackBerry KEY2 problems around. The keys become loose over time, there is random rattling heard when simply touching a key, and the space bar (which doubles as a fingerprint scanner) and other keys suddenly stop working. The space bar also has a specific problem where sometimes it doesn’t give a space as expected or a period sign (sometimes multiple) shows up instead.
Problem #5 – “Save username to Google” notification issue
When sending an email from one of their BlackBerry Hub accounts, users have found a popup notification show up that says “Save username to Google.” For some, this happens when using the Contacts app as well.
Problem #6 – Connectivity issues
As is the case with any new device, you may find yourself facing some connectivity issues with Bluetooth and Wi-Fi. One of the more common BlackBerry KEY2 problems has to do with Bluetooth connectivity.
Wi-Fi issues
Bluetooth issues
Problem #7 – Problems where the only option is to wait for an official software update
There are a bunch of BlackBerry KEY2 problems that users have come across that don’t have a workaround available and the only option is to wait for a software update to fix them.
So there you have it for this roundup of some common BlackBerry KEY2 problems and potential solutions on how to fix them! If you have come across any other issues, do let us know in the comments section below and we’ll try our best to find a fix for you.
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