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Fitbit products aren’t syncing correctly with Android 9 Pie, but there’s a workaround
July 12, 2025
The stable version ofAndroid 9 Pielaunched in early August. But just because the software is stable doesn’t mean that every company was prepared for the update to arrive.
Not long after the release of Pie, people withSamsungwearables (includingfitness trackers,smartwatches, and headphones) noticed that they wereunable to sync with the Samsung Gear app. Samsung released a fix not long after. Now it seems that Fitbit is facing a similar issue with Fitbit users unable to sync their devices with smartphones running Android 9 Pie.
Users onthe official Fitbit forumsare coming out in droves to exclaim their frustration with this debilitating flaw. Fitbit support reps have chimed in periodically to say that the company is aware of the issue and working on a fix, but no timeline has been divulged.
In the meantime, some users have had success usinga workaround techniquethat sometimes works and sometimes doesn’t. The workaround steps are below:
For what it’s worth, this workaround worked for us on the first try when we synced aGoogle Pixel 2 XLwith aFitbit Versa. However, according to forum users, this workaround gets a sync only some of the time for many people, so you might have to attempt the three steps several times before seeing a successful sync.
If you are facing this issue, keep an eye onthe Fitbit forum post hereto see if reps make any announcements about a permanent fix.
NEXT:Hands-on with the vivosmart 4, Garmin’s Fitbit Charge 3 competitor
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