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OnePlus 6T problems and how to fix them

July 11, 2025

TheOnePlus 6Tisn’t a huge upgrade over its predecessor, but while the specifications remain largely the same, a new and more minimalistic teardrop notch, a larger battery, and an in-display fingerprint reader make the latest OnePlus flagship stand out. What continues to be its biggest selling point though is the price, with the 6T also undercutting the competition by at least a couple of hundred dollars.

However, like any current generation smartphone, the OnePlus 6T has faced its fair share of issues since launch. Here is a roundup of some common OnePlus 6T problems, and potential solutions on how to fix them!

OnePlus 6T Thunder Purple 6

Problem #1 – Not receiving SMS/MMS on Verizon

One of the more interesting announcements during the launch of the OnePlus 6T was the fact that the device iscertified to work on the Verizon network. One of the main issues with simply swapping your SIM from an older device is that users are unable to receive SMS/MMS, even though phone calls and data are working fine. To get your device to work properly on Verizon, here’s what you need to do:

Problem #2 – Phone doesn’t connect to Windows 10 PC

While most users haven’t faced an issue with their PC recognizing the device, some users have found that the device only charges when plugged into the PC and file transfers aren’t possible. A few additional steps are required in this case:

Problem #3 – Option to user fingerprint sensor to sign-in to apps not available

Certain apps, like banking and other privacy apps, require the additional input of the device PIN/pattern or fingerprint scan to open. However, some users have found that the option to use the fingerprint scanner to sign in to these apps is missing.

Potential solutions:

Problem #4 – Auto-brightness not working as expected

Some people have found the adaptive brightness doesn’t work as well as expected. It remains too dark to for comfortable viewing. This is one of the more common OnePlus 6T problems that have been reported recently.

Potential solution:

Problem #5 – Notifications aren’t showing up

A few users have found notifications don’t show up and only appear once the app is opened again.

Problem #6 – Incoming call issue

Some users have noticed that an incoming call only shows up as a flashing blue phone icon in the notification bar and when the phone is locked, no info (caller ID) or the option to answer/decline appears on the screen. This seems to be one of the more common OnePlus 6T problems around.

Problem #7 – Random vibrations

Some users have noticed the device vibrating as though there is a notification, even if there isn’t one.

Problem #8 – Connectivity issues

Connectivity issues are quite common in new devices, and the OnePlus 6T no exception. Below are the general steps you may follow when facing problems with connecting to Wi-Fi or Bluetooth devices. The more prevalent OnePlus 6T problems have to do with Bluetooth connectivity.

Wi-Fi Issues

Bluetooth Issues

Guides – Soft reset, Hard reset, and wipe cache partition

Soft Reset

Hard Reset (with the phone on)

Hard reset (with the phone off)

OyxgenOS Android Skin

Wipe cache partition

NEXT:OnePlus in 2019: A force to be reckoned with

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There may appear to be quite a few OnePlus 6T problems around. However, OnePlus does a great job listening to community feedback and addressing issues as quickly as possible. If you have come across any other concerns, you can submit them to OnePlushereand a fix for your problem will hopefully be available soon.

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