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Problems with the OnePlus 3T and how to fix them
July 23, 2025
The OnePlus 3T might no longer bethe latest from OnePlus, but it’s still a solid phone. The 3T is essentially a souped up, or “T”urbo-charged version of its namesake, and makes key improvements in all the right areas to better compete with other flagships that are released at this time of the year. A faster processor, improved front-facing camera, and larger battery does result in a slight bump in the price point, but with the OnePlus 3T still undercutting almost all of its competition, OnePlus’ latest offering remains one of the most affordable flagships out there.
However, as is the case with any new smartphone or tablet, the OnePlus 3T is not without its issues. To help you with some of them, we’ve rounded up some of the most common OnePlus 3T problems have faced, and offer potential solutions on how to fix them!
Disclaimer: Not every OnePlus 3T will suffer from these problems, and in fact, it is more than likely that you will not come across any of these issues at all.
Problem #1 – Google apps and services not working
When trying to use various Google apps like Gmail or Hangouts, users have come across error messages that say “Google Play Services error” or “Gmail is having trouble with Google Play Services.”
Potential solutions:
Problem #2 – Issues with the accelerometer
Many users have come across issues with the accelerometer. They have found that while playing games like Asphalt 8 and Real Racing, the car tends to veer to the left when holding the phone straight.
Problem #3 – Auto-rotate issues
One of the OnePlus 3T problems that some users have found relates to auto-rotate not working on their devices, with the phone being stuck in the portrait mode when switching the device to the landscape orientation. Some have found that the auto-rotate setting has automatically switched to Portrait only. This was an issue found with the OnePlus 3 as well.
Problem #4 – Display does not turn off when making calls
Moving onto the next OnePlus 3T problem, some users have found that the display does not turn off as it is supposed to when making calls.
Problem #5 – Not getting voicemail notifications
Some users have reported that voicemail notifications are being delayed, or not arriving at all. This issue seems to be restricted to those on the T-Mobile network in the US.
Problem #6 – Issues where the only options are to either wait for a software update, or pick up a replacement
There are some problems that don’t have a workaround available. If the issue is software-based, the only option is to wait for an update to fix it, but if the problem is hardware related, the only choice here is to pick up a replacement. Some of these issues are listed below:
Problem #7 – Connectivity issues
Connectivity issues are quite common when getting a new device, and below are the general steps you may follow when facing problems with connecting to Wi-Fi or Bluetooth devices. Bluetooth issues seem to especially prevalent with the OnePlus 3.
Wi-Fi Issues
Bluetooth Issues
Guides – Soft reset, hard reset, wipe cache partition, boot into Safe Mode
Soft reset
Hard reset
Wipe cache partition
Booting into Safe Mode
So, there you have it for this quick look at the some of the most commonly reported OnePlus 3T problems, and solutions on how to fix them! We will continue to keep this list updated as more problems, and more importantly, solutions, come up. If you have come across these issues or any others, do mention it in the comments section below, and we will try our best to help you find a fix.
Until then, don’t let this small list of problems deter you from buying the OnePlus 3T. Most of these issues are software-related and will be fixed in future updates, and these concerns aren’t any more or less than what is generally seen with a lot of smartphones nowadays. The OnePlus 3T is a flagship device that offers a lot of bang for your buck, and definitely a smartphone worth considering, especially as a gift for you or a loved one this holiday season.
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